Quotes
Source: Theo Mandel
On Web
Increasingly web developers are enamored of special effects and forgo the kind of simplicity that’s key for a good customer experience. Consumers come to the web for ease of use. Take that away from them and they’re not coming back.
Fortune 1000 companies each spend an average of $2 million per year on site redesigns, without knowing if the redesign made the site easier to use.
A bad web site is like a grumpy salesperson.
On User Interface
Computer science departments have always considered ‘user interface’ research to be sissy work.
User interfaces have to do with people, and computer scientists don’t like to work on problems involving people. The classic work on user interfaces that sets the current paradigm was invented outside of universities in industrial research laboratories and government-funded institutes.
On Design
The main thing is that everything become simple, easy enough for a child to understand.
An expert is a man who has made all the mistakes that can be made in a very narrow field.
The significant problems we have cannot be solved with the thinking used to create them.
The physicist’s greatest tool is his wastebasket.
Any darn fool can make something complex; it takes a genius to make something simple.
To design is much more than simply assemble, to order, or even to edit; it is to add value and meaning, to illuminate, to simplify, to clarify, to modify, to dignify, to dramatize, to persuade, and perhaps even to amuse.